Terms & Conditions

  1. Acceptance - ALL SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON CUSTOMER'S ASSENT THERETO. THE TERMS AND CONDITIONS CONTAINED HEREIN WILL BE CONTROLLING, AND ANY ADDITIONAL AND/OR INCONSISTENT TERMS AND CONDITIONS SET FORTH IN ANY ACKNOWLEDGMENT, PURCHASE ORDER, OR ACCEPTANCE DOCUMENTS REQUESTED FROM AND/OR PROVIDED BY CUSTOMER ARE EXPRESSLY REJECTED. NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE BINDING UPON US UNLESS AGREED TO IN WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE OF YASINDO.
  1. Specifications - Product specifications are subject to change without prior notice.
  1. Delivery – Free Delivery of all orders in Jakarta Area. Out of Jakarta accordance with accordance with previous agreements
  1. Payment Terms –  in Advance  unless there is prior agreement
  1. Sales Tax – VAT 10% will be added to the invoice price. If you are exempt from sales taxes, please be sure to provide the proper documentation at the time of ordering.
  1. Product Return Policy

(a) All returns must be authorized by YASINDO in order to insure proper credit and must be requested within 60 days of purchase. NOTE:  Customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:

  • Customer Name and Address
  • Purchase Order Number 
  • Date of Invoice

(b) Products not authorized for return include:

  • Products not in completely resalable condition (including Products with damaged, missing or defaced labeling or packaging)
  • Chemicals, reagents, diagnostics, sterile or any controlled products (unless products do not meet specification)
  • Laboratory apparatus or instruments that have been used or are without the original packaging, labeling and operating manuals.

(c) Each return shipment of hazardous materials must be packed and labeled in accordance with applicable regulations applying to transportation of hazardous materials. Shipping documents must also meet applicable transportation regulations. When necessary, Customer shall include with each return shipment of equipment, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.

  1. Warranties

All of equipment provide by YASINDO   having a warrant for one year. This is in addition to providing a comprehensive maintenance service. It is a standard procedure that the customer will have our service:

PT. Yasa Edukatama Sainsindo © 2012. All Rights Reserved.
Head Office : Jl. Warung Jati Barat No.9C, Jakarta selatan 12740 Indonesia
Phone : (62-21) 797 4419 ; 7974127. Fax. : (62-21) 7919 2455 ; 7992527. E-mail : yes@yasindo.co.id